Terms of Use

These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

Our website uses cookies and similar technologies as described in our Privacy Policy. Where required by applicable law, we will obtain consent before using cookies or similar technologies that require consent.

License to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use.

You must not:

• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
• redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, root-kit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

You must not use our website to transmit or send unsolicited commercial communications.

You must not use our website for any purposes related to marketing without our express written consent.

Prohibited Content

You must not use our services to host, shorten, distribute, or promote content or links that contain or lead to malware, phishing, spam, abusive, infringing, or illegal content. We reserve the right to immediately suspend or terminate accounts found in violation and may cooperate with law enforcement authorities where required.

API Usage & Third‑Party Dependency

Access to our API is provided as part of your subscription. You agree not to exceed documented rate limits or use the API in ways that impair service stability. We reserve the right to modify, restrict, or discontinue API access at any time without liability.

Our services also rely on third‑party APIs and integrations. These external services may change, restrict, or discontinue access without notice. We cannot guarantee uninterrupted service or feature availability if such changes occur, and we disclaim liability for any resulting disruptions.

Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If you generate a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the password is kept confidential.

You must notify us in writing immediately if you become aware of any unauthorized use of your account or password.

You are responsible for any activity on our website arising out of any failure to keep your password confidential and may be held liable for any losses arising out of such a failure.

You must not use any other person’s user ID and password to access our website, unless you have that person’s express permission to do so.

User Content

In these Terms, “User Content” means text, images, documents, files, data, prompts, messages, configurations, or other material that you submit, upload, transmit, or otherwise provide to the Services.

You retain all rights, title, and interest in your User Content. You grant Carcani a limited, non-exclusive license to host, store, reproduce, transmit, modify, and process your User Content only as reasonably necessary to provide, maintain, secure, support, and improve the Services, to comply with your instructions, to prevent abuse or fraud, and to comply with applicable law.

Where User Content contains Personal Data that Carcani processes on your behalf, Carcani will process that Personal Data in accordance with the applicable Data Processing Agreement and Privacy Policy.

You represent and warrant that you have all rights, permissions, consents, and legal authority necessary for you to submit and use your User Content through the Services and for Carcani to process that User Content as contemplated by these Terms.

You must not submit User Content that is unlawful, infringes the rights of any third party, contains malicious code, or otherwise violates these Terms.

We may remove, restrict, or disable access to User Content where reasonably necessary to comply with applicable law, enforce these Terms, prevent fraud or abuse, protect the security or integrity of the Services, or respond to a valid legal request.

Ownership of Generated Content

You retain ownership of your User Content. To the extent permitted by applicable law, Carcani retains ownership of the Services, software, models, algorithms, system architecture, platform features, analytics, reports, system-generated identifiers, and other materials developed or provided by Carcani, excluding your User Content.

Subject to these Terms and your applicable subscription, Carcani grants you a limited, non-exclusive, non-transferable right to use outputs and materials generated by the Services for your own personal or business purposes.

Because AI systems may generate similar or substantially similar outputs for different users, Carcani does not guarantee that any AI-Generated Output will be unique or exclusive to you.

AI‑Generated Output Disclaimer

Our services may include artificial intelligence systems capable of generating text, images, code, audio, or other forms of automated output (“AI‑Generated Output”). You acknowledge that AI‑Generated Output is produced algorithmically and may not always be accurate, complete, reliable, or suitable for your intended purpose. AI‑Generated Output may contain factual errors, omissions, hallucinations, outdated information, or unintended content. You agree that you will independently verify any AI‑Generated Output before relying on it for personal, professional, legal, financial, medical, or commercial decisions.

AI‑Generated Output is provided strictly “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee the correctness, safety, legality, or usefulness of any AI‑Generated Output.

Model Behavior & System Output Limitations

You acknowledge that our artificial intelligence models may behave unpredictably, generate unexpected results, or produce content that does not align with your instructions. Model behavior may vary depending on input phrasing, context, system conditions, and other factors outside our control. You understand that we do not guarantee that the system will follow instructions precisely, generate desired results, or avoid producing undesirable content.

We shall not be liable for any damages, losses, or consequences arising from model behavior, including but not limited to hallucinations, misinterpretations, or incorrect outputs.

User Responsibility for Input Data

You are solely responsible for the content, data, prompts, and instructions you submit to our services. You represent and warrant that your input does not violate any applicable laws, infringe third‑party rights, or contain harmful, abusive, or malicious material. You acknowledge that AI‑Generated Output may reflect or amplify characteristics of your input, and you assume full responsibility for any consequences arising from your use of the system.

You should not submit sensitive personal information, special-category Personal Data, confidential business information, or regulated information unless your use of the Services is permitted by applicable law and you have implemented any safeguards, notices, consents, or other requirements applicable to that processing.

Automated Decision‑Making Disclaimer

Our services may provide automated recommendations, classifications, summaries, or assessments. These outputs do not constitute professional advice and should not be relied upon as the sole basis for any decision. You agree that all automated decisions or recommendations generated by the system must be reviewed and validated by a qualified human before use.

We do not engage in legally binding automated decision‑making and shall not be held responsible for decisions made solely on the basis of AI‑Generated Output.

AI Safety & Prohibited Use

You must not use our artificial intelligence systems to generate, distribute, or promote content that is harmful, illegal, abusive, deceptive, or dangerous. Prohibited uses include, without limitation:

• generating malware, malicious code, or harmful software;
• creating phishing content, scams, or fraudulent material;
• producing hateful, violent, or discriminatory content;
• attempting to bypass safety filters or exploit system vulnerabilities;
• using the system for surveillance, harassment, or unauthorized data collection;
• generating medical, legal, or financial advice without proper qualifications;
• creating content intended to mislead, manipulate, or deceive others;
• using the system to violate any applicable law or regulation.

We reserve the right to suspend or terminate accounts engaged in prohibited use and may cooperate with law enforcement where required.

Fair Use of AI‑Generated Content

You may use AI‑Generated Output for personal or business purposes, subject to applicable laws and these Terms. You acknowledge that AI‑Generated Output may be similar to content generated for other users due to the nature of machine learning systems. We do not guarantee exclusivity or uniqueness of any output.

You agree not to claim authorship of AI‑Generated Output in contexts where doing so would be misleading, fraudulent, or violate applicable disclosure requirements.

Model Hallucination & Accuracy Notice

You acknowledge that our artificial intelligence systems may generate fabricated facts, incorrect statements, or imaginary details (“hallucinations”). These outputs may appear highly convincing but may not be accurate. You agree to independently verify any factual claims or statements produced by the system before relying on them.

We shall not be liable for any damages arising from reliance on hallucinated or inaccurate content.

API Usage for AI Endpoints

If you access our artificial intelligence features through API endpoints, you agree to comply with all documented rate limits, usage restrictions, and authentication requirements. You must not attempt to reverse engineer, extract model parameters, or replicate system behavior. You must not use the API in ways that degrade system performance or interfere with other users.

We reserve the right to modify, restrict, or discontinue API access at any time without liability.

AI Content Ownership & Licensing

You retain ownership of your input data. AI‑Generated Output is licensed to you on a limited, revocable, non‑exclusive basis for personal or business use. We retain ownership of all underlying models, algorithms, training data, and system architecture. You may not claim ownership of the AI models or underlying technology.

You acknowledge that AI‑Generated Output may be derived from patterns learned from publicly available data, licensed data, or user‑submitted data. You agree not to assert intellectual property claims against us for outputs generated by the system.

AI Training Data & Privacy Notice

We do not use private Customer Content, private account data, or Personal Data submitted through the Services to train public or shared artificial intelligence models.

Customer Content may be processed as necessary to provide requested AI functionality, generate responses, maintain security, detect abuse, prevent fraud, troubleshoot problems, and maintain the operation and quality of the Services.

Where third-party artificial intelligence providers are used to provide a requested feature, applicable information may be transmitted to those providers as necessary to provide that feature and subject to applicable contractual and privacy protections.

We may retain limited logs, metadata, and usage information where reasonably necessary for security, analytics, troubleshooting, fraud prevention, abuse prevention, service operation, or compliance with applicable law.

Additional information about our processing of Personal Data is provided in our Privacy Policy and, where applicable, our Data Processing Agreement.

AI Misuse & Enforcement Clause

We reserve the right to investigate misuse of our artificial intelligence systems, suspend or terminate accounts, block access, or take legal action where necessary. You agree to cooperate with any investigation related to misuse of AI systems.

Continued misuse may result in permanent account termination and loss of access to all services.

Data Processing Agreement

Where Carcani processes Personal Data on behalf of a Customer in connection with the Services, the processing is governed by the applicable Data Processing Agreement between Carcani and the Customer.

In the event of a conflict between these Terms and the Data Processing Agreement concerning the processing of Personal Data, the Data Processing Agreement will control solely to the extent of that conflict.

Our processing of Personal Data for our own purposes is governed by our Privacy Policy.

Limitations and exclusions of liability

Nothing in these terms of use will:

• limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• limit any of our or your liabilities in any way that is not permitted under applicable law; or
• exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the maximum extent permitted by applicable law, Carcani will not be liable for losses arising from your use of the website or Services except to the extent that such liability cannot lawfully be excluded or limited.

Nothing in these Terms or the applicable Data Processing Agreement excludes or limits any liability that cannot lawfully be excluded or limited, including any rights or remedies that cannot lawfully be waived under applicable data protection law.

• We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
• We will not be liable to you in respect of any losses arising out of visiting external websites, links of which may be found in our site.
• We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
• We will not be liable to you in respect of any special, indirect or consequential loss or damage.

Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be error-free, secure, or uninterrupted.

Data Accuracy

Our SEO tools rely on third-party data sources. While we strive for accuracy, we do not guarantee that reports or analytics will be error-free or reflect real-time search engine results. You acknowledge that SEO data is advisory and subject to external changes beyond our control.

Indemnity

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities, and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us arising out of any breach by you of these Terms, misuse of the services (including reports, API, or data exports), violation of applicable law, or infringement of third-party rights.

Security Practices

We strongly recommend that users maintain secure account credentials, including the use of strong passwords and enabling two-factor authentication where available. You are solely responsible for safeguarding your account access. We disclaim liability for breaches or unauthorized access resulting from weak credentials or user negligence.

We encourage users to update their credentials regularly and avoid sharing login details with others. Failure to follow recommended security practices may increase the risk of unauthorized access.

Breaches of these terms of use

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Termination of Service

We may suspend or terminate your account or access to the Services if you violate these Terms, fail to pay applicable fees, engage in fraudulent or abusive activity, create a security or legal risk, or where suspension or termination is reasonably necessary to protect the Services, Carcani, or other users. Where reasonably practicable, we will provide notice before suspension or termination, except where immediate action is necessary.

Termination or suspension does not relieve you of any payment obligations or other obligations that accrued before termination.

Following termination, access to your account and Customer Data may be disabled. Customer Data will be retained, deleted, or otherwise handled in accordance with the applicable Data Processing Agreement, Privacy Policy, and applicable law.

Refund Policy

Because our SaaS services are digital, licensed, and immediately usable once delivered, we maintain a strict refund policy to protect our investment and prevent misuse. By registering for any of our subscription services, you agree to the following terms:

• Full refund: Only if the service has not been initiated or provided to you in any form.
• Partial refund: If there is a verified service failure that cannot be restored or remedied. The refund will be proportionate to the unused portion of the service, calculated at our sole discretion.
• No refunds: Once the service has been provided, accessed, or delivered. You acknowledge that SaaS services cannot be “returned” once consumed.

Refund requests must be submitted in writing within 7 calendar days of the issue arising. All refund determinations are final and made at our sole discretion. Partial refunds will be processed within 30 business days; full refunds within 60 business days, using the original payment method (e.g., PayPal or Credit Card).

Subscription & Payment Terms

Subscriptions are billed in advance on a recurring basis (monthly or annually) and are strictly non-refundable once billed, except in cases of proven double billing or technical failure directly attributable to us. Subscriptions automatically renew unless canceled prior to the renewal date. You authorize us to charge your payment method for recurring fees. Late payments may incur interest at the maximum rate permitted by law and may result in suspension of services. You are responsible for maintaining accurate billing information.

Suspension for Non-Payment

If payment is not received within 10 days of the due date, we may suspend or restrict access to your account until payment is made. Continued non-payment may result in termination of services. You remain responsible for any outstanding fees and charges incurred prior to suspension or termination.

Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, labor disputes, internet outages, or cyberattacks. In such cases, our obligations will be suspended for the duration of the event, and we will make reasonable efforts to resume services promptly once conditions permit.

Variation

We may revise these terms of use from time to time. Revised terms of use will apply to the use of our website from the date of publication of the revised terms of use on our website.

Service Maintenance & Availability

We may perform scheduled or emergency maintenance that may affect availability. We will make reasonable efforts to notify users of scheduled maintenance windows, but availability is not guaranteed. You agree that temporary unavailability, whether due to maintenance or external factors, does not constitute a breach of these Terms.

Assignment

We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

Severability

If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Exclusion of third party rights

These terms are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

Entire Agreement

These Terms, together with any applicable order, subscription terms, Data Processing Agreement, and Privacy Policy, constitute the agreements applicable to your use of the Services and supersede prior agreements relating to the same subject matter, except for any separate written agreement expressly entered into between Carcani and the Customer.

In the event of a conflict concerning the processing of Personal Data, the Data Processing Agreement will control solely to the extent of that conflict.

Law and Jurisdiction

These Terms of Use shall be governed, construed, and enforced in accordance with the laws of the State of Illinois and the United States of America, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Illinois, and you irrevocably submit to the jurisdiction of such courts. You waive any objection to venue in Illinois on grounds of inconvenient forum or otherwise. You further agree to bring claims only in your individual capacity and not as part of any class or representative action. This provision shall survive termination of this Agreement.

International users acknowledge that, while our services are governed exclusively by U.S. and Illinois law, they remain subject to the laws and regulations of their own jurisdictions. We expressly disclaim any responsibility for compliance with foreign laws. You are solely responsible for ensuring that your use of our services does not violate applicable local laws.

Our details

This website is owned and operated by Carcani LLC .

If you have any questions about this policy, please do contact us.