AI chatbot for your business

Turn your knowledge into an AI chatbot.

Upload your documents, train your chatbot, and embed it on your website so customers can get instant answers from your own knowledge.

Create your chatbot See how it works
AR MK JL 8K+

8,000+ customers

Built for modern support

Support
Success
SaaS
Teams

AI Assistant

Online · Ready to help

Hi! I’m your AI Assistant. Ask me anything about our products, services, or policies.
How do I get started?
Getting started is easy. Follow the steps in our setup guide or ask me anything if you need help along the way. Getting Started Guide Source

Ask me anything...

Customers get clear answers without waiting for our team.

SC

Sarah, Customer Success

80%+ answered

automatically by AI

How it works

From your knowledge to customer answers in three simple steps.

Upload your content, train your chatbot, and deploy it wherever your customers need help.

Upload

Add your documents, Q&A, and text to give your chatbot the knowledge it needs.

Train

Train your chatbot on your content and configure how it should answer your customers.

Deploy

Copy your embed code, add it to your website, and start answering customers instantly.

Features

Everything your chatbot needs to support customers.

Train it on your own knowledge, control how it responds, and bring your team into the conversation whenever AI isn't enough.

Source-based answers

Give customers answers grounded in the knowledge you provide, so your chatbot responds with relevant information from your business content.

How do I change my subscription?
You can change your subscription from your account settings. Choose the plan that fits your needs, and your updated plan will take effect according to your billing terms.

Knowledge used

Billing & Subscriptions

Plans & Pricing

Account Settings

Human handoff

When a customer needs more than an AI answer, hand the conversation to you or your team with the context already there.

Keep knowledge up to date

Update your chatbot's knowledge as your products, services, and policies change, so customers continue getting relevant answers.

Customize your chatbot

Set your chatbot's personality, greeting, and starter questions to create an experience that fits your business.

Knowledge gaps

See where your customers are asking questions that your current knowledge doesn't cover, helping you identify what content to add or improve.

Integrations

Bring your tools and customer support together.

Connect the platforms you already use, make your knowledge easier to access, and give customers fast, consistent answers wherever they need help.

Notion
Slack
Zendesk
Intercom
Drive
HubSpot

Customers

Built to make customer support feel lighter.

We handle repetitive questions automatically and step in when a customer needs a person.
JH

James, Head of Customer Support

Being able to see where answers come from made it much easier to trust the chatbot.
SM

Sofia, Product Manager

Our existing knowledge finally became something customers could use instantly.
DF

Daniel, Founder

Our team spends less time answering the same questions and more time helping customers.
ES

Emily, Support Manager

Setup was quick, and the knowledge gaps showed us exactly where customers needed better answers.
ML

Marcus, Operations Lead

Customers get the answers they need even when our team is offline.
LS

Lauren, Customer Success Manager

Pricing

Simple plans that grow with your support.

Start with what you need today and scale as your customers, conversations, and chatbot needs grow.

Standard

AI support, made simple.

Essential

$12.99

/month

Currency: USD

Includes

  • 1 AI chatbot
  • 1,000 AI answers/month
  • 25 knowledge sources
  • Upload PDFs, documents & files
  • Add custom knowledge/text
  • Website crawling & automatic sync
  • Knowledge-based grounding
  • Human handoff
  • Conversation history
  • Custom chatbot branding
  • Basic analytics
  • Websites embed
Start Now

Premium

AI support for growing teams.

Popular

$34.99

/month

Includes

  • 5 AI chatbot
  • 10,000 AI answers / month
  • 100 knowledge sources
  • Upload PDFs, documents & files
  • Add custom knowledge/text
  • Website crawling & automatic sync
  • Knowledge-based grounding
  • Human handoff
  • Conversation history
  • Custom chatbot branding
  • Basic analytics
  • Websites embed
Start Now

Enterprise

AI support at enterprise scale.

Enterprise

$69.99

/month

Currency: USD

Includes

  • 15 AI chatbot
  • 50,000 AI answers / month
  • 500 knowledge sources
  • Upload PDFs, documents & files
  • Add custom knowledge/text
  • Website crawling & automatic sync
  • Knowledge-based grounding
  • Human handoff
  • Conversation history
  • Custom chatbot branding
  • Basic analytics
  • Websites embed
Start Now
View all plans

Documentation

Everything you need to build a better chatbot.

Create, train, customize, and launch your Carcani Chat chatbot with confidence.

Ready when you are

Give every customer a faster answer.

Create a chatbot trained on your own knowledge, embed it on your website, and give customers instant answers while your team steps in whenever human support is needed.

Create your chatbot View documentation
Setup in minutes Trained on your knowledge Instant customer answers

Team conversation inbox

AI Support Chatbot

Trained on your business knowledge
Ready to answer customer questions 24/7
Live on your website